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Rates, payments, payoff amounts and due dates are handled by the lender that made your loan. Its name and phone number are in your loan agreement.
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Complaints about a Texas lender
Licensed consumer lenders and credit access businesses in Texas are supervised by the Office of Consumer Credit Commissioner: 2601 N. Lamar Blvd., Austin, TX 78705, (800) 538-1579, occc.texas.gov. You can also file a complaint with the Consumer Financial Protection Bureau.